The Dispute Resolution program is a community-based program which provides free mediation, conciliation, and facilitation service in English and Spanish. Other languages are provided upon request. Mediation is a process in which the parties to the conflict meet face-to-face to discuss their dispute with the guidance and support of a neutral mediator. In addition, disputes between parties may also be solved through the telephone through a process known as conciliation, in which the mediator discusses the dispute with both parties until the dispute is resolved. Mediators do not provide any legal advice whatsoever and serve as a neutral party to alleviate disputes. Facilitation is also available and is a process in which a neutral individual leads a group discussion and dialogue between diverse members of a community. Mediation is 100% a voluntary process and all of our mediators are qualified and trained individuals who volunteer their time to this service. For more information click the download the flyer below.Download DRP FLYER 2015.pdf
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Phone: (818) 655-5400